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Employment Opportunities




The Swiftel Center is dedicated to recruiting individuals with the skills, values, energy, and enthusiasm to contribute to the continued growth and success of our venue. Our staff consists of dedicated, service-oriented professionals who are committed to our guests, our organization, our partners and each other. We offer an exciting, fast-paced work environment with a customer-first mentality.

Our team is the best.






event coordinator


Utilizing independent judgment, the Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events.


RESPONSIBILITIES
  • Advance each show/event with appropriate show/promoter representative in a timely fashion
  • Communicates all event information to the appropriate Departments and staff
  • Develop, implement and manage event security plans in conjunction with event security provider and appropriate show/promoter representatives
  • Develop accurate event seating information with the Box Office Manager and Operations Manager, and ensures that event set-ups are accurate
  • Communicates in a timely manner with each Department Head regarding specific needs and information for each event
  • Prepares and distributes Event Data Sheet to all staff and Departments in a timely manner
  • Prepares post-event report for all events coordinated
  • Meet with facility sports tenants to collect and distribute game requirements and coordinate efforts to produce tenant events
  • Work with promoters and agents to coordinate and facilitate client needs for each event and provide cost estimates as required/requested
  • Preparation of and submission of expenses for event settlement. Attend settlement if required
  • Executes other operational duties as assigned
QUALIFICATIONS
  • 4-year degree from a college or university preferred
  • One year of experience same or similar position in arenas, convention centers, stadiums or theaters preferred
  • Ability to work flexible and sometimes demanding schedules (including nights, weekends, holidays, and extended hours)
  • Experience with Microsoft Office products, CAD, and Ticketmaster ticketing software preferred



Available Part-Time Positions


Event Services


USHERS
Responsible for providing customer assistance and maintaining a safe and comfortable environment for patrons.
  • Performs customer service duties, offering directions to various points of interest, including seats, restrooms, concessions, etc.
  • Scans tickets and provides data to the Box Office Manager.
  • Monitors patron access areas and patrons in seating areas as well as reports potential hazards.
SECURITY STAFF
Responsible for monitoring and controlling crowd.
  • Provides assistance to patrons before, during and after events.
  • Assists in directing customers to seats, restrooms, first aid, etc.
  • Performs visual reviews to ensure no contraband items enter the facility.
TICKET OFFICE STAFF
Responsible for processing ticket sales at the Box Office and providing customer assistance.
  • Utilizes ticketing software to process ticket sales.
  • Maintains accuracy in financial transactions.
  • Provides information to patrons regarding events and ticket policies.

Food & Beverage


BANQUET & CATERING STAFF
  • Sets up silverware, glasses, napkins, buffet lines, etc.
  • Serves food and beverages to guests.
CONCESSIONS STAFF
  • Runs register.
  • Preps food such as walking tacos, hot dogs, sandwiches, etc.
BARTENDING STAFF
  • BARTENDER: Sets up bars, serves alcohol and tears down station.
  • RUNNER: Keeps alcohol stocked for slingers and bartenders.
  • SLINGER: Sets up beer station, serves beer and tears down station.

Operations


CONVERSION STAFF
Responsible for converting the facility from one event to the next.
  • Responsible for correct set up and tear down for events.
  • Flexible hours – daytime, late evening, overnight and early morning hours.
HOUSEKEEPING STAFF
Responsible for cleaning and maintaining needs of the facility.
  • Maintains restrooms in a clean and presentable manner.
  • Responsible for keeping all areas in safe, clean condition.
  • Keeps front entrance and outside areas clean and trash picked up.





Team Photos

Check out these snaps of our part time team in action.

BRETT YOUNG | 2/29/2020




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