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Guest Services

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Our guests deserve the best. Our team at the Swiftel Center is dedicated to providing the highest quality guest service experience. We open our doors with smiles. We cheerfully help point you in the right direction. We diligently keep watch to make sure you are safe. We want each and every guest to enjoy events to the fullest. That's why our motto is: MIDWEST HOSPITALITY AT ITS BEST.

Here to serve you best.

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A TO Z GUIDE

Got questions? We have the answers. Our team is committed to providing excellent service for our guests even before you set foot through our doors. So we put together a guide to answer as many questions as possible. All the way from A to Z.

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ADA & ACCESSIBILITY SERVICES

Enjoy the event experience with ease and understanding. Our team at the Swiftel Center is here for you: to make sure each and every guest feels comfortable and can appreciate the event experience.

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DIRECTIONS & PARKING

Get here quickly and easily. The Swiftel Center is located on the East side of Brookings, SD. We are just off the Interstate 29 which makes getting here a snap. Our on-site paved parking lots provide space for all vehicle types. Plus, parking is always free.

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FOOD & BEVERAGE

Satisfy your cravings with something delicious. From salty to sweet to light to hearty, our concessions counters have a wide variety of tasty options. And you can quench your thirst with an ice-cold soda or adult beverage.

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HOTELS & CAMPSITES

Stop by and stay awhile. Hotel properties are located throughout Brookings with several options right here in our Swiftel Center neighborhood. We also offer camping amenities on our property.

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SAFETY & SECURITY

Rest assured that your safety is our top priority. Our team is committed to creating a secure environment for our guests to enjoy the event experience. From efficient entry to emergency preparedness, taking care of our guests is our highest concern.

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VISIT BROOKINGS

Live like a local. Brookings is located on the Eastern side of South Dakota. Whether you’re visiting for an amazing concert or learning the tricks of the trade at a meeting or convention, there is much more to do while you’re here.

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See What's Coming Up

Concerts. Tournaments. Banquets. Sports. Family Shows. Rodeos. See what's coming up next.

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